If you forgot your Apple ID countersign

If y'all take issues when you try to sign in with your Apple ID password, use these steps to reset it and regain access to your business relationship.

  • Utilise your own device to reset your password
  • Employ someone else'south device to reset your password
  • If yous can't modify or reset your password

Use your own device to reset your countersign

Use the steps below to reset your password from any trusted iPhone, iPad, iPod touch, Apple Scout, or Mac.

On your iPhone, iPad, iPod bear upon, or Apple Lookout with watchOS 8 or later

  1. Go to Settings.
  2. Tap [your name] > Password & Security > Change Password.
  3. If yous're signed into iCloud and accept a passcode enabled, you'll be prompted to enter the passcode for your device.
  4. Follow the onscreen steps to update your password.

On your Mac with macOS Catalina or later

  1. Choose Apple tree menu  > System Preferences, and so click Apple ID.
  2. Click Password & Security. If you're asked to enter your Apple ID countersign, click "Forgot Apple ID or password" and follow the onscreen instructions. You lot can skip the final step below.
  3. Click Change Password, then enter the password you use to unlock your Mac.

Utilise a trusted phone number, trusted e-mail, recovery primal, or account recovery contact

  • In some cases, you might be able to reset your password using a trusted phone number and trusted email.
  • If you lot utilise a recovery key for account security, yous can utilise it to help reset your countersign on your iPhone, iPad, or iPod bear upon. Learn more about using a recovery primal.
  • If yous already set upwardly an account recovery contact, your business relationship recovery contact can help you reset your password on your iPhone, iPad, or iPod touch. Larn more than about using an account recovery contact.

Use someone else's device to reset your password

Y'all can reset your Apple ID password on a friend or family member's iPhone, iPad, or iPod touch using the Apple Support app or the Notice My iPhone app. Yous tin can too visit an Apple tree Shop and ask to use a device on site.

Use the Apple Support app

Ask your friend or family member to open the App Shop and download the Apple Support app on their iPhone, iPad, or iPod touch. Can't download the Apple Support app?

Then open the Apple Support app and follow these steps:

  1. Tap Passwords & Security.
  2. Tap Reset Apple tree ID password.
  3. Tap Get Started, and then tap "A dissimilar Apple ID."
  4. Enter the Apple tree ID that you demand to reset the password for.
  5. Tap Next, then follow the steps on your screen until you receive confirmation that your Apple ID password is inverse.

Any information that you enter will not be stored on the device.

Use the Observe My iPhone app

If your friend or family member uses iOS 9 through 12 and they can't download the Apple tree Support app, utilize the Notice My iPhone app instead.

  1. Open up the Detect My iPhone app.
  2. When a Sign In screen appears, make sure the Apple ID field is empty. If you come across someone else's user proper name, erase information technology.
  3. Tap Forgot Apple ID or Password, and so follow the onscreen steps.

Don't see a Sign In screen? Tap Sign Out. After you sign out, brand sure the Apple tree ID field is empty. Then tap Forgot Apple ID or Password, and follow the onscreen steps.

If you tried the previous steps or live in a country or region where Support App is not bachelor, you can even so reset your password and regain admission to your account with business relationship recovery. In some cases, yous might have the option to speed upward the account recovery process or reset your countersign immediately past verifying a six-digit code sent to your primary e-mail address. Learn more about account recovery.

If you tin't alter or reset your password

If you tried the previous steps and were unable to change or reset your countersign, try these steps instead.

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